Switching from Delivery to Pickup
Please follow these steps to schedule a pickup time, and email firstname.lastname@example.org (opens in new tab) with “Order #xxxx Delivery Refund” in the subject line to receive a refund on your delivery fee:
- Go to https://tilthplantsale.org/products/globo-local-delivery
- You will be directed to a page that says “Local Delivery”, Quantity 1. (don’t worry about the name--this is how our system schedules pickup times)
- Click the brown button that says “Add to Cart”
- Next, click on the “Cart” button in the upper right of the storefront
- Wait for the page to load and a “Getting Your Plants” section to appear. You will not see your original order in the cart, we’ll match up your order with the new pickup time on our end.
- Select a “Pickup Date”
- Wait for delivery times to appear. If an error window appears that states “no slots available,” please select a different date.
- Select from one of the available 30-minute pickup times
- Enter your order number in the “Notes for pickup/delivery” box.
- Click “Checkout” and proceed with your order, using the same contact information as your initial order.